Help Center

Frequently Asked Questions

General

Are you Australian owned?

When and why was Amaroo set up?

How do we know our money will be donated?

Which charities will you be donating to?

Are you eco-friendly?

Privacy Policy

Terms of Service

Shipping

Domestic Shipping

International Shipping

Do i need to be at home at time of delivery?

What if my order is returned to sender?

Custom Charges

Order issues

How do i make a return?

Where is my order?

My tracking numer is showing my order has been delivered, but it hasn't.

Where is my refund?

Can i make changes to my order?

I have received a faulty product, what do i do?

Can i track my order?

Product and Stock Queries

Do your products come with a warranty?

What are your products made from?

How do i care for my Amaroo products?

How do i choose my ring size?

Will you be getting the item i like back into stock?